When I started out as the executive of a volunteer center, I thought volunteerism was a win-win-win for everyone involved. It seemed to offer benefits to volunteers, agency hosts, corporate partners, and the community at large. Right? Not entirely. The view up close revealed a more complex picture. In fact, I discovered a shadow side…
Tag: <span>volunteer engagement</span>
It was Martin Luther King Jr. Day which meant two things in my corner of social media: 1) lots of Dr. King’s quotes and 2) volunteer project photos. One post broke the mold though and stopped me in my tracks. Consultant and activist Breauna Dorelus said she wasn’t interested in my favorite MLK quote. She…
You know the organization. The volunteer manual is gorgeous. The volunteers are involved in a variety of roles. The CEO highlights achievements during Volunteer Month. They check all the boxes on how to engage volunteers. You also know the Volunteer Director feels like she is carrying the entire volunteer effort on her shoulders. She struggles…
As the year wraps up, I want to thank you for joining me in the Volunteer Commons. There are so many demands on our time and attention these days, and I am grateful that you spent some of yours with the ideas in these blogs. Thanks also to those of you who liked, commented, emailed,…
In his latest book, The Practice1, Seth Godin shares a distinction between comfort and hospitality, compliments of his colleague Marie Schacht. Schacht defines comfort as “reassurance, soft edges, and an elimination of tension”. Hospitality, by contrast, is “welcoming people, seeing them, and understanding what they need” (p. 53). Defining comfort as the elimination of tension…
The late volunteer management expert Susan Ellis used to tell a story about visiting a friend who engaged hospital volunteers. (We’ll call her Judy). Susan met Judy in her office before a lunch date. Judy opened the closet door to retrieve her jacket before heading out and grumbled as baby booties rained down. “What’s the…
Nonprofit leaders love to extol the virtues of volunteers. They declare that volunteers are the heart of the organization. They assert that the organization cannot do what it does without volunteer involvement. Yet the dirty little secret of the nonprofit sector is that many of these same leaders think that volunteers are more trouble…
“One of the most common ways people give up their power is by thinking they don’t have any.” Alice Walker For years, the big funder in town had been bringing by wealthy donors to volunteer in the large community center. The donors often wanted to (and did) serve in the preschool. The problem was that…
A little more than a year ago, many nonprofit agencies told their volunteers to stay home. This unthinkable action became reality almost overnight. Now, as we slowly emerge from a world turned upside down, nonprofit leaders are planning for what happens next and reimagining their volunteer strategies. One colleague in the throes of these decisions…
In a 2018 article, nonprofit leader Jan Masaoka called the nonprofit sector to task. She named the growing professionalization of the sector and its reliance on consultants as a step away from nonprofit roots in activism and the causes that drive it. This shift has led to increasing “sophistication” in nonprofit operations, with paid professionals more…