Tag: <span>nonprofit</span>

When I started out as the executive of a volunteer center, I thought volunteerism was a win-win-win for everyone involved. It seemed to offer benefits to volunteers, agency hosts, corporate partners, and the community at large. Right? Not entirely. The view up close revealed a more complex picture. In fact, I discovered a shadow side…

Adaptive Leadership Making the Invisible Visible Reflecting and Learning

You know the organization. The volunteer manual is gorgeous. The volunteers are involved in a variety of roles. The CEO highlights achievements during Volunteer Month. They check all the boxes on how to engage volunteers. You also know the Volunteer Director feels like she is carrying the entire volunteer effort on her shoulders. She struggles…

Making the Invisible Visible Reflecting and Learning

Reflecting and Learning Volunteer Impact

In his latest book, The Practice1, Seth Godin shares a distinction between comfort and hospitality, compliments of his colleague Marie Schacht. Schacht defines comfort as “reassurance, soft edges, and an elimination of tension”. Hospitality, by contrast, is “welcoming people, seeing them, and understanding what they need” (p. 53). Defining comfort as the elimination of tension…

Adaptive Leadership Making the Invisible Visible Reflecting and Learning

The late volunteer management expert Susan Ellis used to tell a story about visiting a friend who engaged hospital volunteers. (We’ll call her Judy). Susan met Judy in her office before a lunch date. Judy opened the closet door to retrieve her jacket before heading out and grumbled as baby booties rained down. “What’s the…

Making the Invisible Visible Reflecting and Learning

After a keynote addressing equity in nonprofit organizations, an attendee asked for data to demonstrate the ROI of equity. She wanted to know if nonprofit equity investments work. The answer: there isn’t much data on what works. Maybe that is not the right question though. Perhaps we are looking for the wrong data to justify…

Equity Making the Invisible Visible Reflecting and Learning

In his recent blog, nonprofit leader Vu Le wondered if nonprofits and philanthropy have become the “white moderates” that Dr. Martin Luther King, Jr. warned about in his Letter from a Birmingham Jail. Le called out fundraising practices “centered entirely on making donors who are mostly white feel good about themselves” as one example of…

Equity Holistic Leadership Making the Invisible Visible Reciprocity Reflecting and Learning