Tag: <span>nonprofit</span>

“I have all these volunteer impact ripples. Now what?” Shelli Beck, CVA, Director of Volunteer Services at Lyngblomsten, had invited staff who engage volunteers to identify the “ripples” of impact that volunteers make. Everyone recorded their observations on stickie notes and arranged them on a display board with a picture of ripples. It didn’t take…

Making the Invisible Visible Volunteer Impact

“You are talking to the choir here.” So said the participant attending a session at the Arizona Summit on Volunteerism and Civic Engagement. Jeff Glebocki (Co-Director of the Initiative on Strategic Volunteer Engagement/ISVE) and I were there to share recommendations from recent research about investment in strategic volunteer engagement. The nonprofit Volunteer Engagement Professional suggested that any…

Making the Invisible Visible Reflecting and Learning Volunteer Impact

Nonprofits juggle many priorities: delivering programs, raising funds, cultivating awareness and relationships, responding to changing community needs, and building trust with multiple audiences, to name just a few. These tasks tend to fall in separate departments, yet one strategy—when done well—can contribute to each of these areas: investing in volunteer engagement. Southwest Human Development in…

Making the Invisible Visible Volunteer Impact

I usually rail against our sector’s overreliance on reporting volunteer numbers. Too often, the number of volunteers is used as a proxy for volunteer value. Merely counting volunteers omits their real value: what volunteers achieve. Volunteers typically outnumber staff though. And we are in a time when volunteer numbers could achieve a lot for agencies…

Holistic Leadership Making the Invisible Visible Reflecting and Learning

In the nonprofit world, most of us are never going to achieve our missions with paid staff alone. The need is too big. Budgets are too small. Missions require influencing hearts and minds as much as they entail delivering programs and services. We must find strength in numbers. That is more true than ever, given…

Holistic Leadership Reflecting and Learning

“We can make gatherings that make people feel of use versus feeling used.” So said Priya Parker in an October 2024 webinar called “How to Dream Up a Gathering You Actually Want to Host”. Her quote made me pause the session. Yes! How do we create volunteer gatherings that offer a sense of being of…

Reflecting and Learning

This summer, I started learning to make mosaics. The raw materials are intriguing: glass tiles, small stones, scraps of the broken and discarded. Creating a mosaic is an exercise in taking overlooked bits and bobs and finding the whole among the pieces. I can’t help seeing a parallel to volunteer engagement (of course). For many…

Holistic Leadership Making the Invisible Visible Uncategorized

Volunteer value is rich and diverse, yet we tend not to report volunteer value beyond numbers, hours, and dollars. The flyer above (downloadable version here) is a new companion piece to my annual blog about using wage replacement rates for volunteer value. It outlines the benefits and limitations of these rates, such as the one…

Reflecting and Learning Volunteer Impact

In my volunteer value workshops, participants snap a picture of one slide more than any other: the iceberg. It seems to capture what many of us struggle to put into words. What is visible about volunteer value is small compared to all the ways that volunteers add value. The iceberg image also helps reveal the…

Making the Invisible Visible Reflecting and Learning Volunteer Impact

“One of the things I like about our agency,” said the Volunteer Manager, “is that we can do things just because they are nice*.” The faith-based foundation of her agency meant a Return on Values drove their work as much as a Return on Investment. Her comment stands as a stark counterpoint—or maybe a final…

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