It’s been said that what gets measured gets managed. The adage is useful: the process of measurement supports goal setting and accountability. And yet, it can also fall short when it comes to things that are hard to measure or when the act of measurement is harmful or distracting. In those cases, it may be…
Tag: <span>community</span>
1 Abandon numbers and dollars when describing volunteer value. In folk tales, when a gift is counted or priced, it loses its magic.1 2 Remember that you cannot measure everything that matters, especially when it comes to community and volunteerism. As William Bruce Cameron puts it, “Not everything that can be counted counts, and not…
A colleague recently reached out with a question about volunteer demographics. His team wanted to collect them more consistently and thoughtfully. They wondered when the best time would be to ask for demographics: upfront in the application or after the volunteers were on board. Either way, they planned to make the reporting optional. I immediately…
Nonprofit leaders love to extol the virtues of volunteers. They declare that volunteers are the heart of the organization. They assert that the organization cannot do what it does without volunteer involvement. Yet the dirty little secret of the nonprofit sector is that many of these same leaders think that volunteers are more trouble…
As the year wraps up, I want to thank you for visiting Volunteer Commons. My word for the year was dare. One way I practiced daring was to get content out of the journals pictured above and into the world. The best part of this daring was finding community at the other end of a…
I think a lot about the relationship between volunteerism and community. It is easy to see volunteerism as an extension of community. But sometimes I wonder if we need volunteerism because we have a deficit of community. Or that volunteerism is a way that we outsource community to institutions like nonprofits or government agencies. It…
Disasters have a way of showing us the tensions that lie just under the surface of our pretenses. In the U.S., that shows up as an espoused belief in community and communal ideals even as we celebrate rugged individualism and bootstrapping, rags-to-riches successes. We are especially conflicted about volunteering because it holds an inherent cognitive…