Category: <span>Reflecting and Learning</span>

“You are talking to the choir here.” So said the participant attending a session at the Arizona Summit on Volunteerism and Civic Engagement. Jeff Glebocki (Co-Director of the Initiative on Strategic Volunteer Engagement/ISVE) and I were there to share recommendations from recent research about investment in strategic volunteer engagement. The nonprofit Volunteer Engagement Professional suggested that any…

Making the Invisible Visible Reflecting and Learning Volunteer Impact

I usually rail against our sector’s overreliance on reporting volunteer numbers. Too often, the number of volunteers is used as a proxy for volunteer value. Merely counting volunteers omits their real value: what volunteers achieve. Volunteers typically outnumber staff though. And we are in a time when volunteer numbers could achieve a lot for agencies…

Holistic Leadership Making the Invisible Visible Reflecting and Learning

In the nonprofit world, most of us are never going to achieve our missions with paid staff alone. The need is too big. Budgets are too small. Missions require influencing hearts and minds as much as they entail delivering programs and services. We must find strength in numbers. That is more true than ever, given…

Holistic Leadership Reflecting and Learning

“We can make gatherings that make people feel of use versus feeling used.” So said Priya Parker in an October 2024 webinar called “How to Dream Up a Gathering You Actually Want to Host”. Her quote made me pause the session. Yes! How do we create volunteer gatherings that offer a sense of being of…

Reflecting and Learning

There’s nothing quite so satisfying as finding the right book at the right time. Here are a few books that found me when I was ready for them. They show up frequently in my thinking, writing, and facilitating. Most of them are not about volunteer engagement per se. However, they all deepened or expanded my…

Reflecting and Learning Volunteer Impact Volunteer Worth

Volunteer value is rich and diverse, yet we tend not to report volunteer value beyond numbers, hours, and dollars. The flyer above (downloadable version here) is a new companion piece to my annual blog about using wage replacement rates for volunteer value. It outlines the benefits and limitations of these rates, such as the one…

Reflecting and Learning Volunteer Impact

In my volunteer value workshops, participants snap a picture of one slide more than any other: the iceberg. It seems to capture what many of us struggle to put into words. What is visible about volunteer value is small compared to all the ways that volunteers add value. The iceberg image also helps reveal the…

Making the Invisible Visible Reflecting and Learning Volunteer Impact

I just finished reading Fr. Gregory Boyle’s Barking to the Choir. The following sentence hooked me and wouldn’t let go. “We always seem to be faced with this choice: to save the world or savor it. I want to propose that savoring is better, and that when we seek to ‘save’ and ‘contribute’ and ‘give…

Equity Making the Invisible Visible Reciprocity Reflecting and Learning

Reciprocity Reflecting and Learning Volunteer Worth

Volunteer numbers. Service hours. The financial value of volunteer time. These are the figures tucked into reports on volunteerism. It’s all well and good for compliance. Yet it doesn’t tell us much about if or how volunteers had an impact on the community. Isn’t that interesting? The things we report most tell us little about…

Making the Invisible Visible Reflecting and Learning Volunteer Impact